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Template Library

WhatsApp Message Templates You Can Copy and Customize

Browse ready-to-use WhatsApp message templates for marketing, order and appointment updates, and login codes. Each one is written to follow Meta's template guidelines. Copy the text, edit it for your business and submit it for Meta's approval, which Meta decides for each business.

Curated Library

Ready-to-Use WhatsApp Message Templates

Schedule your sequences with our WhatsApp scheduler and track engagement with WhatsApp link tracking.

Marketing Template ID: #MKT-01

VIP Flash Sale / Discount

Hi {{1}}! πŸŽ‰ Our seasonal VIP flash sale is live. Get {{2}}% off storewide with code {{3}} at checkout. Offer ends {{4}}.

Reply STOP to opt out.
πŸ›οΈ Claim Discount Now
Variables: {{1}} Name, {{2}} Discount %, {{3}} Promo Code, {{4}} Expiry Date
Use in Dashboard
Marketing Template ID: #MKT-02

Abandoned Cart Recovery

Hi {{1}}, you left {{2}} in your shopping cart! πŸ›’ Complete your order today and take an extra {{3}}% off with code: {{4}}.

Reply STOP to opt out.
⚑ Complete My Order
Variables: {{1}} Name, {{2}} Product Name, {{3}} Discount %, {{4}} Coupon
Use in Dashboard
Utility Template ID: #UTL-01

Order Dispatch & Tracking

Great news, {{1}}! Your order {{2}} has been dispatched via {{3}}. Track your package live using tracking number: {{4}}.
🚚 Track Package
Variables: {{1}} Customer Name, {{2}} Order ID, {{3}} Courier, {{4}} Tracking No
Use in Dashboard
Utility Template ID: #UTL-02

Appointment Confirmation

Hi {{1}}, this is a confirmation for your appointment with {{2}} scheduled for {{3}} at {{4}}. Please reply to confirm or reschedule.
πŸ“… View Location Map
Variables: {{1}} Patient/Client, {{2}} Doctor/Host, {{3}} Date, {{4}} Time
Use in Dashboard
Authentication Template ID: #AUTH-01

One-Time Passcode (OTP)

{{1}} is your verification code. For your security, do not share this code. This code expires in 10 minutes.
πŸ“‹ Copy code
Variables: {{1}} Numeric Verification Code (e.g. 482910)
Use in Dashboard
Marketing Template ID: #MKT-03

Google Review Request

Hi {{1}}, thank you for choosing {{2}}. We'd value your honest feedback. You can share your experience on Google.

Reply STOP to opt out.
⭐ Leave a Google Review
Variables: {{1}} Customer Name, {{2}} Business Name (See Google reviews)
Use in Dashboard
Meta Approval Policy: Templates must be approved by Meta for your own WhatsApp Business account. Approval is decided by Meta for each submission and is not guaranteed.
Submission Process

How to Use a WhatsApp Message Template

Five straightforward steps to copy, customize, and submit templates for Meta review.

1

Pick a template that fits your message

Select a template structure above that aligns with your campaign goalβ€”whether promotional, transactional, or authentication.

2

Edit the text and add sample values for each variable

Customize the message body for your brand tone and provide realistic sample data for every {{1}} parameter.

3

Choose the right category: marketing, utility or authentication

Assign the accurate category based on message intent to prevent Meta template rejection or reclassification.

4

Submit it to Meta from your dashboard, and wait for the review

Submit your template via CampaigningTool. Meta's automated AI and human reviewers evaluate the submission, typically within minutes to a few hours.

5

Send it once it's approved

Once marked "APPROVED" in your dashboard, dispatch it via automated drip schedules, API triggers, or broadcasts to opted-in contacts.

Meta Guidelines

WhatsApp Template Categories

Understanding the difference between Marketing, Utility, and Authentication message tiers.

The three WhatsApp template categories: marketing, utility and authentication

Marketing

Covers promotional offers, product announcements, discount codes, newsletter digests, and abandoned cart nudges. Requires an opt-out line or button.

Utility

Messages regarding specific transactions or actions a customer already completed, such as order tracking, appointment alerts, and payment receipts.

Authentication

One-time passcodes and login verification codes structured in Meta's fixed format with optional copy-code buttons.

Category Enforcement: Meta decides the category and charges differently for each. A utility template that includes promotional text or coupons may be reclassified as marketing and charged at the higher marketing rate card.
Approval Guardrails

Tips for Getting a Template Approved

Follow these rules to prevent template rejections and ensure fast Meta approval.

Checklist for getting a WhatsApp message template approved

Category & Language

Ensure the submitted language matches your template text exactly, and pick the matching intent category.

Variable Positioning

Do not place variables at the very beginning or end, and never place two variables adjacent like {{1}}{{2}}.

Branded Links

Never use public URL shorteners (bit.ly, tinyurl). Use link tracking with your own domain.

No Sensitive Requests

Never request bank card numbers, CVVs, national IDs, or account passwords in any WhatsApp message.

Industry Applications

Template Ideas by Industry

Explore specialized message copy and campaign sequences tailored to your sector.

E-Commerce & Retail

Cart recovery prompts, shipping tracking alerts, and replenishment reminders.

E-Commerce Solutions

Real Estate

Site visit confirmations, digital brochure downloads, and price drop notifications.

Real Estate Solutions

Colleges & Universities

Admission deadline reminders, fee payment links, and campus exam schedules.

College Solutions

Healthcare & Clinics

Doctor appointment reminders, OPD queue tokens, and report readiness notices.

Healthcare Solutions

Finance & Insurance

EMI payment reminders, policy renewal alerts, and claim status updates.

Finance Solutions

Events & Webinars

Webinar join links, 15-minute start reminders, and PDF certificates.

Event Solutions

SaaS & Tech Platforms

Trial onboarding tips, login verification codes, and server incident alerts.

SaaS & Tech Solutions
FAQ

WhatsApp Message Templates: Frequently Asked Questions

Everything you need to know about variables, categories, approval guidelines, and pricing.

Are these WhatsApp templates pre-approved by Meta?

No. Meta reviews every template for each business that submits it. These templates are written to follow Meta's guidelines, but approval isn't guaranteed.

How do I submit a WhatsApp template for approval?

Edit the template, add sample values for each variable, choose a category and submit it from your dashboard. Meta then reviews it, and review time varies.

What is the difference between marketing, utility and authentication templates?

Marketing templates promote, utility templates update a customer about something they did, and authentication templates send login codes. Meta decides the category and charges differently for each.

Why was my template rejected?

Common reasons are the wrong category, missing sample values, URL shorteners, sensitive-data requests and formatting problems. Edit it and resubmit. See our help center for rejection codes.

Can I edit these templates?

Yes. Change the wording and variables to suit your business before you submit.

Do I need to add an opt-out line?

It's a good idea for marketing templates, and you must only message customers who agreed to receive messages.

Can I use the OTP template as it is?

Authentication templates use a format set by Meta. Use Meta's format, and check Meta's current options.

How much does it cost?

Submitting and storing templates is included, while sending them is billed by Meta based on the category (marketing, utility, or authentication). See the pricing page for current plans.

Send Your First WhatsApp Template

Pick a template, edit it and submit it to Meta from your CampaigningTool dashboard. Try it free for 7 days.