Core Navigation
Products & Features
Industries
Resources
In-Chat Conversational Commerce

Collect Payments Directly Inside WhatsApp Chats

Let customers pay without leaving the chat. Send an order summary or payment request on WhatsApp, and customers pay with UPI or the other methods your payment gateway supports. CampaigningTool connects your WhatsApp Business API number to gateways like Razorpay and PhonePe, tracks payment status and sends the invoice or receipt automatically. Collect payments in WhatsApp chats for orders, fees, bookings and renewals.

No credit card needed · Official Meta Cloud API
Connecting Razorpay and PhonePe payment gateway in CampaigningTool dashboard
Seamless Conversational Commerce

Accept Payments on WhatsApp Without the Checkout Friction

Give your customers a frictionless in-chat checkout experience powered by certified payment gateways.

Catalog to Checkout in Chat

Customers browse your WhatsApp catalog, add items to the cart and pay in the same conversation.

Automatic Invoices and Receipts

Send a PDF invoice or receipt on WhatsApp as soon as payment is confirmed.

Pay Through Your Own Gateway

Connect your Razorpay, PhonePe or other supported gateway account. Money goes to your gateway account, and card details are handled by the gateway, not stored by CampaigningTool.

Simple 4-Step Flow

How WhatsApp Payments Work with CampaigningTool

Easy setup to send payment prompts, receive instant authorizations, and reconcile transactions.

Step 1

Connect number

Connect your WhatsApp Business API number through CampaigningTool.

Step 2

Link gateway

Link your payment gateway account (Razorpay, PayU and other supported gateways).

Step 3

Send order request

Send an order or payment request through catalog checkout, a campaign message or a payment link.

Step 4

Customer pays

Customer pays in the chat. You see the payment status in your dashboard, and the invoice goes out automatically.

How a customer pays inside a WhatsApp chat with CampaigningTool
Catalog Commerce

In-Chat WhatsApp Catalog & Cart Checkout

Enable customers to view your complete product catalog, select item variants, and build an in-chat shopping cart. When ready, customers tap the payment button to authorize the transaction directly on their phone.

  • Interactive multi-product messages and category showcases.
  • Automated order summaries with itemized subtotal, delivery charges, and GST.
  • Agents in your team inbox can assist with questions and send custom payment links.
View Plans & Pricing
Catalog checkout inside a WhatsApp chat
Instant Billing

Branded Invoices & Tax Receipts on WhatsApp

Eliminate manual invoice generation. As soon as your connected payment gateway confirms the transaction, CampaigningTool generates a downloadable PDF invoice and delivers it into the customer's WhatsApp chat.

  • Automated receipt generation with order ID, date, customer info, and line items.
  • Supports compliant GST breakdowns (CGST, SGST, IGST) for business accounting.
  • Pair with WhatsApp AI Agent to answer billing queries automatically.
Request a Live Demo
Sample invoice sent on WhatsApp after payment
Integration & Coverage

Payment Methods and Availability

How payment gateways, UPI apps, and regional payment options work on the Meta platform.

Meta Payments API & Supported Gateway Infrastructure

Meta's Payments API lets customers pay through any UPI app on their phone, and through cards, net banking and wallets via your payment gateway. Direct integration is available for Razorpay, PayU, Billdesk and Zaakpay, and other gateways can work through UPI intent or payment links. In-chat payments currently work in INR for businesses in India. If your gateway or country isn't supported, you can still send payment links, which open in the customer's browser.

Funds settle directly into your merchant gateway account with zero intermediary hold. View Transparent Pricing
Industry Applications

Who Uses WhatsApp Payments

Practical conversational payment workflows across leading business sectors.

Retail and D2C

Convert catalog browsing into paid orders directly inside WhatsApp, reducing shopping cart abandonment with 1-click in-chat UPI checkout.

WhatsApp marketing for e-commerce

Education Fee Collection

Send parents automated tuition fee reminders with student name, due date and a direct pay button. Automatically dispatch fee receipts once paid.

Colleges & Education

Healthcare Consultations

Collect upfront consultation fees and lab test advance payments before confirming doctor appointments and sending clinic directions.

Healthcare Solutions

Finance & Insurance Premium Reminders

Dispatch automated policy renewal notifications with personalized payment amounts and collect annual premiums via UPI or net banking.

Finance & Insurance

Real Estate Booking Amounts

Enable property buyers to reserve inventory units and pay token advance booking amounts directly through secure payment links in chat.

Real Estate Solutions

Hotels & Travel Deposits

Collect room advance deposits, activity package balances, and room service bills seamlessly with in-chat UPI links.

Travel & Hospitality
Got Questions?

WhatsApp Payments: Frequently Asked Questions

Answers to common questions about accepting in-chat payments on WhatsApp with CampaigningTool.

They let customers pay a business from inside a WhatsApp chat, using UPI and the payment methods your connected payment gateway supports. CampaigningTool connects your WhatsApp Business API number to your gateway and tracks the payment status.

Not exactly. WhatsApp Pay is Meta's consumer UPI feature for sending money between people. Business payments on WhatsApp use the WhatsApp Business Platform with your own payment gateway account.

Meta supports direct integration with Razorpay, PayU, Billdesk and Zaakpay, and other gateways can work through UPI intent or payment links. Tell us which gateway you use and we'll confirm the setup.

Yes, where your payment gateway supports it, along with UPI and wallets.

Meta's in-chat payments currently work in INR for businesses in India. For other countries you can send payment links, which open in the customer's browser.

Payments are processed by your payment gateway, and card details are handled by the gateway, not stored by CampaigningTool.

Yes. A PDF invoice or receipt is sent on WhatsApp once the payment is confirmed.

Payment request messages are billed as Meta utility or marketing templates, and your payment gateway charges its standard transaction fee. See the pricing page for current plans.

Need help connecting your payment gateway? Talk to our team for technical onboarding support.

Start Collecting Payments on WhatsApp

Connect your WhatsApp Business API number and payment gateway, send your first payment request and get paid in chat. Try it free for 7 days.