FAQs

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Have any questions? We're here to assist you.

How do I change my account email on Campaigning Tool?

Log in to your Campaigning Tool dashboard, go to Profile > Edit Profile, and update your email address under the Account Information section.

What should I do if my payment fails on Campaigning Tool?

If your payment fails, please try again or use an alternate payment method. If the amount is debited but not reflected, it will be automatically refunded within 5-7 business days. For assistance, contact our support team.

What is your cancellation policy?

You can cancel your Campaigning Tool subscription or campaign before the billing cycle renews. Any eligible refunds will be processed to your original payment method as per our refund policy.

How do I check my campaign status?

Go to the 'My Campaigns' section in your Campaigning Tool dashboard to view the status, analytics, and reports for all your WhatsApp campaigns.

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How do refunds work on Campaigning Tool?

If you are eligible for a refund, Campaigning Tool will process it to your original payment method within 5-7 business days after approval. For more details, refer to our refund policy page.

How do I apply a promo code on Campaigning Tool?

You can enter your promo code during checkout or on the payment page when subscribing to a Campaigning Tool plan. Valid codes will be applied automatically to your order.

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